Performance
4.7/5
- ≤2haverage response time
- 100.0%on-time delivery rate
- US $650,000+{0} orders
Minor customization
CE
PSE
CB
Main products
Main product
$69.00 - $80.00
Shipping to be negotiated
Min. Order: 2 units
9 orders
Main product
Household
Robot
Wet And Dry
$50.00 - $246.00
Shipping to be negotiated
Min. Order: 2 units
29 orders
Reviews (73)
The seller put wrong phone number on package so FedEx were unable to deliver it. Refused to help when I told them the problem so I never received the item. Absolutely terrible customer service, do not buy from this seller.
In response to the lies in seller's reply: Alibaba has my correct address and phone number, the seller entered the wrong phone number on the package which is why it wasn't delivered. Alibaba compensated me after the seller refused to do so.
ONSON Robot Vacumn Mop Pet Hair Cleaning Self Charging Smart Vacuum Cleaner
$59.00 - $79.00 / unit
Response from supplier:
The fact is that when you placed the order, you filled in the wrong delivery address and phone number, causing the courier to be unable to deliver. The courier tried to deliver for a month and couldn't find you. And we have actively compensated you in full, so you have no losses whatsoever.
This happened more than 3 months ago. I'm sorry to receive this comment from you. It makes me very sad. I also wish you a wonderful day in the future
18 Apr 2024
great service, good product
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